Privacy Policy

Effective Date: August 27, 2025

Introduction

At NONSEZ, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

Personal details: name, email address, shipping/billing address, phone number.
Order information: products purchased, payment method, delivery details.
Technical data: IP address, browser type, device information.
Cookies and usage data: see the Cookies section below.

2. How We Use Your Information

We use your data to:

Process and deliver your orders.
Communicate with you about purchases, shipping, or customer support.
Send marketing communications if you have opted in.
Improve our website and services.
Comply with legal obligations (e.g., tax and accounting).

3. Legal Basis for Processing (GDPR)

For EU/EEA residents, we process personal data based on:

Consent (e.g., subscribing to newsletters).
Contract performance (processing and fulfilling your orders).
Legal obligations (e.g., record-keeping for taxes).

4. Marketing Communications

If you opt in, we may send newsletters or promotional offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at hello@nonsez.com.

5. Cookies & Tracking Technologies

We use cookies to improve your shopping experience (for example, keeping items in your cart) and for basic analytics. You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect site functionality.

6. User Accounts

If you create an account, we store your account details and order history so you can view past orders and manage preferences. You can update or request deletion of your account by logging in or contacting us at hello@nonsez.com.

7. Data Sharing & Transfers

We only share your data with trusted service providers necessary to operate our business, such as payment processors, hosting providers, email services, and shipping companies. Some providers may process data outside the EU. When transfers outside the EU occur, we rely on appropriate safeguards (for example, Standard Contractual Clauses) to protect your data.

8. Data Retention

We retain personal data only as long as necessary for the purposes described (order processing, customer support, tax and legal requirements). After that time, data is securely deleted or anonymized.

9. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Restrict or object to certain processing.
Request portability of your data.
Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at hello@nonsez.com.

10. Do Not Track

We do not currently alter our practices in response to Do Not Track (DNT) signals from web browsers.

11. Complaints & Supervisory Authority

If you are not satisfied with our response to a data request or complaint, you have the right to lodge a complaint with your local data protection authority.

12. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. For significant changes, we will also make reasonable efforts to notify you via email or a notice on our website.

13. Contact

For any questions about this policy or to exercise your rights, contact us at: hello@nonsez.com.